Support Request Form
Clicking on the main menu bar choice Help->Show Support Request
Form in the Main Display window shows a form to post a support request to the McIDAS Help
Desk. This form can also be brought up from the Error Dialog.
Image 1: Support Request Form
Properties
- Name - Represents your name.
- Your Email - Represents your email.
- Organization - Represents your organization.
- Subject - Represents the subject of the problem or request.
- Description - Represents a thorough description of the problem or request.
- Attachment - Allows for any attachments to be sent along with the request. Hit to find your file.
- Include current state as a bundle - Sends your current state of McIDAS-V along with your support request. This helps to determine what the problem may be.
- Send copy of support request to me - Sends a copy of the email you are sending to McIDAS-V Support to the email address provided under Your Email.
- - Opens the McIDAS-V User's Guide to this page.
- - Cancels the request and closes the Request McIDAS-V Support window without sending a request.
- - Sends your request to the McIDAS-V Support team.