Monitoring Tab All White
Symptom
- Monitoring tab in FTSW is all white
- YYMMDDC1.RNC file is not being written; but YYMMDDC2.RNC file is being written OK
Possible Causes
- NLAPP (non-linearity correction for Ch1) is not working
Troubleshooting
- Clear out the temp and data directories and restart the Ingest software